Defi Communication Consulting Services

About defi consulting

Lisa Ingarfield, PhD

Defi Consulting's lead consultant is a writer, researcher, and systems thinker. She has a doctorate in Communication Studies with a focus in intercultural communication. Dr. Ingarfield is also an amateur triathlete and coach. She has worked in non-profits, education, criminal justice, and government for over 20 years.  As a consultant, Dr. Ingarfield works with organizations and businesses to conduct research and evaluation, provide organizational and system review, and offers writing services including grant writing, content writing, and other writing projects. 

Dr. Ingarfield can help your organization develop logical structural solutions, communication strategies, and help you think about innovation and growth using research and evaluation to drive your goals, She is able to see where organizational structures are broken and need repair. Listening to, and communicating with, the people who comprise the organization is central to implementing any kind of change. She is committed to enhancing the workplace so that employees feel valued, heard and included and so organizations can be more effective in serving the communities they seek to support.

Dr. Ingarfield's experience is as broad as it is deep. Her varied experiences combine in such a way to provide organizations with an inquisitive, thoughtful, and innovative consultancy experience. Her work is embedded in the needs of her client, always with the goal of improving structures, systems, communication, employee and client experiences and programs.

Dr. Ingarfield has a particular speciality in assessing work climates and systems for gender inclusivity. She writes frequently on the systemic barriers facing women in culture, work, and sport.

She specializes in working with criminal justice, higher education, sport, and non-profit agencies.

Information on consulting services.

defi Consulting services

Research and Evaluation | Organizational Behavior | Freelance Writing

Communication is central to a successful business, project, or team. Communication goes well beyond interpersonal, verbal communication. It exists in your policies and practices, your organization's structure, the way you compensate and support your staff, the explicit and implicit messages you send your clients and customers, your external image, and how you engage with, and outreach to, your community. Often, we don't know what we are communicating to others until we ask, and this is why research and evaluation tools are critical components of improving our productivity and the effectiveness of what we do.

Much like its Tri to Defi running and triathlon coaching services sister, Defi Consulting values consistent, thoughtful, and accountable research, evaluation, writing, and communication in its consultancy projects.



Have you ever wanted to show the work you are doing is having the desired effect? Perhaps you have a new program idea and need someone to evaluate it so it can continue. Or maybe you want to research an issue in order to demonstrate to a funder the need for additional resources. Whatever your research and evaluation needs, Defi Consulting can assist you. 

Examples of projects Defi Consulting is working on include: 

The Colorado Forensic Compliance Evaluation Project with the Colorado Coalition Against Sexual Assault. This research and evaluation project is federally funded through a competitive Department of Justice grant, It assesses the state of forensic compliance laws and their implementation in two Colorado communities.

Strategies for Policing Innovation: Sexual Assault Taskforce. This project is funded through the DOJ's Bureau for Justice Assistance and is with Commerce City Police and Brighton Police Departments. Defi Consulting is leading the evaluation of a strategic initiative to improve sexual assault response and sex offender management in these two neighboring jurisdictions.

Methodological areas of expertise include action research, process evaluation, and qualitative research methods, including interviewing.


organizational behavior and communication

Ever heard the refrains: "It's always been that way" or "it's not broken, so why fix it"? Has your organization's processes, practices, and structure developed organically without much intentional planning? Or perhaps your organization has numerous silos leading to duplicative or conflictual behavior among departments and employees. These realities, while not always problematic, can indicate the need for organizational and cultural change. One of the areas of specialization for Defi Consulting is organizational behavior and communication. For as long as I can remember, I have always had an aptitude for systems analysis. I see inefficiencies and structural tensions quickly and can offer solutions to assist your organization in maintaining its efficacy and efficiencies. Systems eventually become inefficient or convoluted because there is no clear growth strategy or vision of where the organization can go or how to get there. Organizations are sometimes so focused on their external image, they ignore their infrastructure and the people who drive the organization's success. This can have long term negative effects on productivity, employee satisfaction, and innovation. 

Communicating internally or externally is also a critical part of creating and sustaining the identity of your organization and ensuring your stakeholders are connected to your progress. Whether your organization is small or large, how you communicate makes the difference. Communication is more than just written materials - newsletters, blogs, websites - it is embedded in all you do, including your internal structure. As best as you can, you want to ensure your message is consistent across all platforms. What do you want your audiences, internally and externally, to know about your organization and what it stands for?

To remain competitive, organizations must think strategically about their structure, communication, policies, processes, and employee wellness and retention. Defi Consulting can work with you to implement an organizational review including observing your organization's stated and unstated culture, speaking with employees at all levels, engaging stakeholders in the process of change, and implementing other forms of assessment and review. 

freelance writing

Do you need assistance in clearly articulating a message that represents your mission and vision and also communicates the how and why of what you do is critical in today's market? If yes, Defi Consulting also offers writing services. Whether it is your company blog, white papers, grant writing, or content writing for your website or marketing materials, Defi Consulting can help. How you communicate makes a difference in attracting and retaining clients. Language is powerful and can be an excellent tool to effectively develop your reputation in your industry.

Dr. Ingarfield currently writes for a number of organizations, including The Broadview Denver, WiSP Sports, Live Feisty Media Group, and 303 Triathlon. You can also visit Dr. Ingarfield's blog.

criminal justice and sexual assault related specialization

One of the areas of specialty Dr. Ingarfield brings to her consulting is her years of experience working in the field of sexual assault response. She has expertise in sexual assault response teams, medical forensic/SANE program development and sustainability, and the implementation and assessment of forensic compliance laws (federal laws providing medical forensic exams to survivors at no charge and without law enforcement participation). Dr. Ingarfield is available for consult, training, and program development and evaluation in all of these areas. 

diversity, equity, and inclusion

Embedded in all of Defi Consulting's services is an attention to diversity, equity, and inclusion. No organization, large or small, is immune from the biases and diverse perspectives each of its employees and customers bring to the table. Creating an environment that fosters open, respectful communication, and a desire to grow and learn as individuals and a team, is crucial in today's global economy. Walking the talk is no easy task, and can be challenging even for the most energetic supporter of social justice. It requires of us to change and face that perhaps, we too, have areas of growth. As your organization thinks about organizational behavior and communication, identity, employee and organizational wellness, it must also consider how to build and maintain an environment that is inclusive of all its employees and community members. One of the most frequent downfalls is when an organization espouses a message of inclusivity and yet, in practice, this is not the experience of its employees, customers, and clients. Defi Consulting approaches organizational change consulting with this philosophy in mind and can assist you in thinking through the small and large ways your organization can walk its talk.