Defi Communication Consulting Services

About defi consulting

Lisa Ingarfield, PhD

Tri to Defi's lead consultant has a doctorate in Communication Studies with a focus in intercultural communication. Dr. Ingarfield is a competitive triathlete, and coach and has worked in retail, non-profits, education, and government for over 20 years. She has been a leader in changing work culture for the better. Dr. Ingarfield is a systems thinker. She can develop macro communication strategies, implement program evaluations, and help you think about your organizational wellness, She is able to see where communication structures are broken and need repair. Listening to, and communicating with, the people who comprise the organization is central to implementing any kind of change. She is committed to enhancing the workplace so that employees feel valued, heard and included and so that organizations can be more effective in serving the communities they seek to support.

Information on consulting services.


communication Consulting services

Defi Consulting will help you defi communication through its consulting services for organizations in the business of transforming and empowering their communities. We work with athletic related organizations and businesses, non-profits, and educational agencies. Communication is central to a successful business, project, or team. Communication goes well beyond interpersonal, verbal communication. It exists in your policies and practices, the way you compensate and support your staff, the explicit and implicit messages you send your clients and customers, your external image, and how you engage with, and outreach to, your community. Defi Consulting can assist you in crafting your communication strategy, thinking about ways to enhance your mission, engaging your staff, clients and/or community, and developing an organization that values others and is valued in its community.  Much like its Tri to Defi running and triathlon coaching services sister, Defi Consulting values consistent, thoughtful, and accountable communication in its consultancy projects.


Below are three key areas in which Defi Consulting can assist you and your organization.

organizational communication

Communicating internally or externally is a critical part of creating and sustaining the identity of your organization and ensuring your stakeholders are connected to your progress. Whether your organization is small or large, how you communicate makes the difference. Communication is more than just written materials - newsletters, blogs, websites - it is embedded in all you do. As best as you can, you want to ensure your message is consistent across all platforms. Defi Consulting can assist you in creating consistent messaging and/or planning your communication strategies. What do you want your audiences, internally and externally, to know about your organization and what it stands for?

Services include:

Communication strategy development

Program evaluation

Organizational behavior assessment

Messaging development


Organizational Wellness and Program Evaluation

organizational wellness and program evaluation

Defi Consulting services can address the wellness of your organization and your employees. For your company or organization to thrive, you must pay attention to not only the people but also the ship. It is not unusual for organizational systems and structures to evolve organically or develop over time in response to budget cuts or one person's vision. Rather than strip the ship down to its frame and rebuild in a thoughtful way, holes are nailed shut haphazardly in the hope to keep the water out and prevent sinking. This can lead to some staff feeling over burdened while others struggle to figure out their role. Inconsistencies develop in policies and accountability as well as a variety of task duplication and inefficiencies. Your organizational framework is critical to your organization's success and the happiness of your employees. Defi Consulting can assist you in figuring out what makes sense, including program evaluation, determining what change looks like for you, and how you can create a framework that serves you now and in the future as you grow.

freelance writing

Defi Consulting also offers writing services. Whether it is your company blog, white papers, grant writing or content writing for your website or marketing materials, Defi Consulting can help. Clearly articulating a message that represents your mission and vision and also communicates the how and why of what you do is critical in today's market. How you communicate makes a difference in attracting and retaining clients. Language is powerful and can be an excellent tool to effectively develop your reputation in your industry. Dr. Ingarfield currently writes for a number of local organizations, including The Broadview Denver and 303 Triathlon. You can also visit Dr. Ingarfield's blog: Tales from a Triathlete.

diversity, equity, and inclusion

Embedded in all of Defi's consulting services is an attention to diversity, equity and inclusion. No organization, large or small, is immune from the biases and diverse perspectives each of its employees and customers bring to the table. Creating an environment that fosters open, respectful communication, and a desire to grow and learn as individuals and a team, is crucial in today's global economy. Walking the talk is no easy task, and can be challenging even for the most energetic supporter of social justice. It requires of us to change and face that perhaps, we too, have areas of growth. As your organization thinks about organizational communication, identity, employee and organizational wellness, it must also consider how to build and maintain an environment that is inclusive of all its employees and community members. One of the most frequent downfalls is when an organization espouses a message of inclusivity and yet, in practice, this is not the experience of its employees, customers, and clients. Defi Consulting approaches organizational communication consulting with this philosophy in mind and can assist you in thinking through the small and large ways your organization can walk its talk.